FAQs

1. What products do you sell?
We offer a variety of grocery items for daily needs and clothing for men, women, and children.

2. How do I place an order?
Simply browse our store, add the items you want to your cart, and proceed to checkout. Follow the instructions to complete payment.

3. What payment methods do you accept?
We accept major credit and debit cards, as well as secure online payment options available at checkout.

4. How long does shipping take?
Most orders ship within 1-3 business days. Delivery usually takes 5-12 business days, depending on your location. Large or heavy items may take longer.

5. Can I track my order?
Yes! After your order ships, we’ll email you a tracking number so you can monitor your package until it arrives.

6. What if I enter the wrong shipping address?
Please double-check your address at checkout. If it’s wrong and the order has already shipped, we cannot change it. Returned packages can be reshipped with additional shipping costs.

7. Do you ship internationally?
Some items may be restricted to certain regions. Any customs fees, taxes, or import duties are the customer’s responsibility.

8. What should I do if my order is damaged or lost?
Contact us immediately at info@futureproductsmart.click. Provide photos if the item is damaged, and we’ll work with you to resolve the issue.

9. Can I return an item?
Yes, we accept returns under certain conditions. Items must be unused, in original packaging, and returned within our return period. Contact us for details.

10. How can I contact customer support?
You can email us anytime at info@futureproductsmart.click. We aim to respond promptly.